Help Center

How Can WeHelp You?

Find answers to common questions or get in touch with our support team.

Live Chat

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Phone Support

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Email Support

Get help via email

24-48 hour response

Frequently Asked Questions

Account Issues

How do I reset my password?

You can reset your password by clicking the 'Forgot Password' link on the login page and following the instructions sent to your email.

How do I verify my profile?

Profile verification can be done through the Profile Settings page by following our verification process.

Safety Concerns

How do I report inappropriate behavior?

You can report any concerning behavior by using the report button on the user's profile or in chat conversations.

What safety features does Bilky offer?

Bilky offers features like profile verification, secure messaging, and 24/7 support to ensure your safety.